You need to capture Operational-level data and Improvement insights correlating to your Digital Program. This insight provides factual evidence of the impact of the Digital Initiative. The data is also summarised to update the Architectural development of the Organisation.
SENSOR - our Digital Capability Trackers (DCT) captures, analyses and reports on Organisational Operational Digital Indicators (i.e. Customer, Experience, Services, Transactions, Financial). This provides a view on the Organisation Digital Capability progress and status. As well as an indication of practical financial gains out of the Digital Program.